13 Must have Inter-personal Skills at Work

Interpersonal skills are those skills that are connected with relationships between people. These skills are very important in the work place to ensure smooth and efficient team work. They are:

inter-personal skills at work

a.     Language: A strong working knowledge of English language enables a worker to interact with other people.

b.    Critical thinking and decision making skills: These constitute the ability to think abstractly, to organize materials and follow instructions.

c.      Dependability: Dependable workers come to work every day punctually, follow through on project, keep their word and contribute their fair share to the work load.

d.    Relating to others: Being able to work well with other people; helps to get the job done.

e.  Good judgment: This is the ability to ensure that all work are accurate and logical.

f.  Maturity: Employers want employees who can handle matters in an adult manner, develop confidence and exercise self-control.

g. Flexibility: Office workers must be receptive to new ideas, procedures, specifications, tasks and equipment. Learn to adapt easily.

h.  Discretion: Avoid discussing the information with which you work, inside or outside the office.

i.     Receptiveness: No one expects a worker to know everything. Admit what you do not know and need to learn. Be receptive to other people’s advice.

j.     Integrity: Be loyal to your employer. Come to work early but don’t leave early. Do not excuse yourself from the job unnecessarily for one reason or the other. Do not waste your employer’s time. Time is money in business.

k.     Personal appearance: A lot can said at this point; however, note that the image you portray also reflects on your office. Dress neatly and appropriately. Watch your body language.

l.    Positive attitude: Employers prefer positive people to negative people because positive people think confidently and generate positive results.

m.  Team member: An effective office requires group effort. Help others when you are not busy. Offering help to a colleague may bring you a return favour at a time you need help most.

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